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Thank you Green Park Team
Dear Kate:
I wanted to take a moment to put in writing all the things I want to say to you and your team. Please share this email with your team and specifically with Cecilia and Louise.
You have an amazing team – from the reception personnel to the kitchen staff, to the care team, everyone has been amazing, and I have never had one concern.
As you are aware, moving my mom to full-time care was gut-wrenching for me. For the last several years, mom lived primarily with me. We had a great time and enjoyed each other’s company. When I had to send her back to her home because mine was no longer safe (all my bedrooms are on the second floor and mom was losing her ability to walk), I did so with much anxiety. I tried to provide enough home care so she would be able to stay home. That did not work.
When it became apparent that she was not cared for properly in her home, I looked for another solution. I never felt comfortable with any place until I met you.
Mom has been with you now for about six months. I cannot begin to tell you how much she has improved. Mom has Alzheimer’s. However, even her cognitive ability has improved. Even the Hospice team has noticed and commented.
Specifically, I would like you to know how much I appreciate, depend on, and love, Cecilia, and Louise. They are amazing and truly care about my mom. They know her personality, her likes, and dislikes, when to push her, and when to let her be. For example, yesterday I came by, and mom was in bed. She has always been up, dressed, and sitting in her chair. I was concerned and went immediately to Louise. She told me that mom was out of sorts and just did not want to get up. She said that mom is never like that, so she let her be.
I knew immediately what the problem was. Mom was having a mild reaction to the Covid booster. Louise had given her ibuprofen. I look at the injection site and it was a little bit red and a little bit swollen. Louise and I agreed that we would watch her and just let her body adjust to the booster. We iced the injection site.
Today, mom was back to normal, and it confirmed that Louise’s decision to let her be, was the right decision. This also happens with Cecilia. They notice the little things about mom and always react in mom’s best interest. They have become my trusted advisors and my family. I think the love my mom almost as much as I do.
I have friends with family in senior living facilities and they always complain about one thing or another. I never have a complaint. I prayed about this decision and God answered my prayers.
I cannot begin to express my gratitude to you for hiring the best people who take the individual into consideration and treat them with respect and dignity. Mom will be 91 in August. She often says, “I am 90 years old; I can do what I want”. Mom is correct. When you get to her age (even my age), you get to decide what you will do or not do. The people around you should respect your decisions. Your team does that.
Keep doing what you are doing. As an overprotective daughter, my mom’s comfort and dignity are paramount to me. I appreciate the fact that your team feels the same!
Thank you, again!
Respectfully,
Sheila Hadley Strider, DBA
"Freedom is not a state; it is an act. It is not some enchanted garden perched high on a distant plateau where we can finally sit down and rest. Freedom is the continuous action we all must take, and each generation must do its part to create an even more fair, more just society."
– John Lewis on what he learned from movement building in Across That Bridge: A Vision for Change and the Future of America